سوفيتل Sofitel سيدني ونتورث 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 8,231 أراء

نضمن لكأفضل سعر
سوفيتل Sofitel سيدني ونتورث - Image 1
سوفيتل Sofitel سيدني ونتورث - Image 2
سوفيتل Sofitel سيدني ونتورث - Image 3
سوفيتل Sofitel سيدني ونتورث - Image 4
61-101 Phillip Street, 61 101 Phillip Street, 2000 سيدني, أستراليا

الوصف

خدمات الفندق الإضافية

  • يقع في قلب المنطقة المركزية للأعمال في سيدني

  • مبنى ذو أهمية تاريخية

  • عنوان العظمة والأناقة

  • فناء حديقة مركزي فريد من نوعه

  • مساحات للاجتماعات والأحداث تتسع لـ 1100 موفد

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

Discover
Discover

موقع الفندق

سوفيتل Sofitel سيدني ونتورث

61-101 Phillip Street, 61 101 Phillip Street
2000 سيدني
أستراليا

نظام تحديد المواقع العالمي (GPS):-33.865166, 151.211548

الهاتف
فاكس +61 2 9228 9133

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • خدمة نقل بالحافلة
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

2 وجبات الإفطار

Begin your day with an indulgent buffet breakfast experience on Level 3 or in the comfort of your own room.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  8,231 أراء

تقييم TripAdvisor  4.0/5  6,665 أراء

Family stay in Sydney

ملاحظة Tripadvisor 4.0/5

Briarley O العائلات - تقييم TripAdvisor المعتمد

We stayed in a club junior suite 2 adults and 1 child. Having the lounge area is great when traveling with kids to have that extra space. Rooms are decorated very classic not overly modern. Having the club access was amazing breakfast, afternoon tea and evening drinks and canapés were so good to have. Close walk to circular quay and tram and train handy for sight seeing.

For everything they said “We are under renovation”

ملاحظة Tripadvisor 2.0/5

Busto2013 Couples - تقييم TripAdvisor المعتمد

We spent two days in Sydney, choosing, within the Accor web site, the Sofitel Sydney Wentworth as it was located near the port. We had booked a Classic room with a king size bed. Once we arrived in the room, we encountered difficulty in closing the door. the wardrobe was very small, containing only two jackets and two shirts and, inside, there were two drawers and two small shelves with little space. The safe was broken. We went to the reception to communicate our disappointment and we spoke with the manager Louis, who, in an unprofessional way, told us that he had never received complaints of this type and that the rate paid was, for him, adequate to the room chosen, not being able to demand another type of room, considering that it was a 5-star hotel in the city center and under renovation.

Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I extend my sincere apologies for any shortcomings you may have encountered during your stay this time with us. I am sorry to hear of your disappointment with the room layout and size. I acknowledge that the Hotel may be showing a few signs of its age in various respects and within the boundaries given by the Hotel’s Heritage listing we are committed to the upkeep and maintenance of the Hotel, as well as the comfort and satisfaction of our guests. I am pleased to share with you that we have begun our refurbishment, and we hope we will have the pleasure of welcoming you back . Merci! Alley Prerana Guest Relation & Club Sofitel Luxury Manager

Very disappointed

ملاحظة Tripadvisor 1.0/5

I1765MRM العائلات - تقييم TripAdvisor المعتمد

The hotel was under renovation and nobody informed us about it. The lifts were broken and we were eating our breakfast in a ballroom, which was very uncomfortable impersonal and third rate. Staff incredibly unresponsive didn’t return any calls, and the room service didn’t work at all.one day we returned to the hotel and we had to be led through all of the back alleyways in order to get us to our rooms. This was totally unacceptable and very, very disappointing experience.

Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I am truly heartbroken that you had a disappointing experience with us. During the time of your visit we have unfortunately suffered an technical issue with our guest lifts. Please allow me to express my most sincere apologies for this disruption, as this regrettably resulted in excessively long delays. I do understand your frustrations and the importance of having a reliable lift system. We appreciate you for your time, and it is our hope that you will give us the opportunity to serve you better in the near future. Kind Regards, Alley Prerana Guest Relations & Club Sofitel Luxury Manager

Avoid this hotel during renovations. It is a significant downgrade.

ملاحظة Tripadvisor 3.0/5

Adrian182 Couples - تقييم TripAdvisor المعتمد

I recently stayed at Sofitel Wentworth. This hotel is currently undergoing a $60 million refurbishment. This stay stands in stark distinction to the previous experiences I have had at the hotel. I can’t recommend it again until things change. We are normally Accor Plus platinum members, but have very recently been downgraded to gold. Through oversight I did not realise when Amex renewed my Accor Plus that I would be downgraded. ❌ Despite putting in a bid now upgrade for a suite, and being eligible for a room upgrade as gold members, we were placed in the base level room. The base level room has a bathroom behind doors that looks like cupboard doors because it is so small. Never have I ever been placed in such a base level room in my history of staying here. ❌ The hotel has closed the main Phillip St entrance. At night, they close the doors entirely. You can only greet guests and Uber Eats from the Bligh St entrance. There is no attempt to reduce inconvenience to guests from this relocation. I can’t understand why the doors to Phillip St are closed entirely after hours. ❌ Check in queues are long. There are insufficient staff on. My partner however can report that, despite other long queues elsewhere, they see fit to have someone staff the females restroom on level 3 to do nothing of any apparent relevance. ❌ No restaurants are open. The club / drinks in the makeshift lobby has slow service. ❌ The pricing is exactly the same as Sofitel Darling Harbour. The service, amenities and facilities fall substantially short of Darling Harbour. ❌ There is renovation noise audible from the hotel room during the day. ✅ After we were shown our base level room, and complained, we were offered an upgrade as per our membership. ✅ Late checkout to 2.00pm obtained. ✅ Rooms were clean and otherwise to the standard expected. All in all, for $1200 for 3 nights, this hotel is not befitting of a 5 star Sofitel experience. Until things change (mindful that the renovation is slated for a Spring 2024 finish), this hotel should be avoided. I am disappointed to write this. This hotel has been a go-to for many years. The hotel needs to treat members better, and this experience is not what I expect from as a long-standing supporter of the hotel.

Bonjour Adrian, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I am truly heartbroken that you had a disappointing experience; please allow me to express my sincerest apologies. I would be most grateful if you could please contact me on alley.prerana@sofitel.com to further discuss the issues you encountered regarding service at the Hotel. Our guests’ feedback and satisfaction is of paramount importance at Sofitel Sydney Wentworth and I would appreciate an opportunity to take note of this and rectify these issues for our future guests. Again, thank you for sharing your feedback as it is through our guests’ comments that we are better able to improve our offering. Kind Regards, Alley Prerana Guest Relations & Club Sofitel Luxury Manager

Terrible

ملاحظة Tripadvisor 1.0/5

FishOL118 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Terrible experience so far and not even one night yet. Starts with shockingly slow check in service with no apology given for the long wait to be served. Room smells musty, the bathroom sink dirty and floor doesn’t appear to have been vacuumed between guests. Called guest services and was left on hold so long I gave up and hung up.

Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I am truly heartbroken that you had a disappointing experience; please allow me to express my sincerest apologies. I will share your ratings & feedback with all departments. We are currently undergoing enhancements to our accommodations, restaurants and public spaces including integration of a new system. Due to the transition from the old system to our new system you had to experience delay during check in & check out process. I truly apologies for the inconvenience cause by it. I am sorry to hear of some shortfalls you experienced in regards to room cleanliness, and I will pass this feedback onto our Executive Housekeeper to investigate and remind the Housekeeping team of the importance of checking this. We appreciate you for your time, and feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Alley Prerana Guest Relations & Club Sofitel Luxury Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,760 أراء 9.4/10 الموقع
  • 3,708 أراء 6/10 الغرفة
  • 4,035 أراء 7.8/10 الخدمة
  • 42 أراء 6.7/10 إنترنت
  • 1,498 أراء 5/10 مستوى الراحة
  • 1,376 أراء 3.8/10 وسائل الراحة
  • 957 أراء 6.8/10 الإفطار
  • 939 أراء 6.4/10 مستوى النظافة

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في سيدني

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.